Booking Terms & Conditions

Check in

After 2pm

Check out

Before 10am on the day of departure

Reception hours

8am - 6pm 7 days per week. If you are arriving outside of these times please contact reception prior to your arrival to make arrangements.

* PLEASE NOTE: Current office hours during COVID-19 are 9am to 5pm, 7 days a week *

Deposit & Payments

BIG4 Wagga Wagga Holiday Park requires a deposit equivalent to one night's accommodation. This will be charged to your credit card at time of booking.

COVID-19 Flexible Booking Policy

Our park re-opened from 1 June 2020 for regional NSW travel (as per the NSW Government announcement 20/5/20 and subject to change at any time). So you can make forward plans for your next holiday, we have a flexible policy for bookings impacted directly by COVID-19, where you can change or cancel your booking up to 48 hours before arrival (subject to conditions below). Our regular cancellation policy applies to all other changes or cancellations.

Withstanding rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months should any of the below criteria impact their planned stay:

  • You or an immediate family member becomes sick with COVID-19
  • You are forced into self isolation
  • You are awaiting your results of a COVID-19 test
  • A state or Commonwealth government directive is issued and means you are no longer able to travel to or from your destination.

To utilise this policy a guest must, where requested, provide proof to the park of COVID-19 impact as listed above. 

Regular Changes & Cancellations

Deposits will only be refunded if the park is notified of your cancellation 48 hours prior to your scheduled arrival minus a $35 administration fee. If notice of your cancellation is received after this time the park will retain the deposit paid. There are no refunds on early departures.
Prices subject to change without notice.

Fees

A one-off pet cleaning fee of $15.00 per animal, per stay applies to designated pet friendly cabins.

Pets

BIG4 Wagga Wagga Holiday Park is pet friendly within all powered and unpowered caravan and camping sites and selected cabins (Ensuite Cabins). Please see our Pet Friendly page for full terms and conditions.